Service -> Add Complaint Remarks
Standard Complaint remarks works as a master. Staffs can create complaints easily. No need to type regular kind to defects again and again. It is mandatory to select Complaint remarks while creating complaints
1. Enter Complaint Remarks Name for this category.
2. Enter the detailed standard complaint remarks
3. Make sure that the “Is Active” check box is checked, then only the complaint remarks will be available in Complaint Page.
The below fig: Illustrates how to add Complaint remarks.